Excellence: Tuck in the Shower Curtain - Tom Peters
Often we get caught in lofty strategies and organisational plans. However, often the downfall of companies is not because of the strategies set, it’s because the small things fall off the radar. Tom Peters' lesson from Conrad Hilton, master hotelier, is to make sure the little things get done. In Hilton's view, you should tuck in the shower curtain.
- Date: 27/06/2016
- Category: Organisational Capability Strategy